Automotive Class Action Claims Administration

Industry-leading automotive class action settlement administrator with over 50 years of experience.

Kroll Settlement Administration has extensive notice and administration experience with large-scale, high-profile automotive settlements. We understand the many complexities and challenges involved with these cases and have successfully administered several class actions involving allegations of defective engines, seat belts, frames and other components of a vehicle as well as deceptive or fraudulent marketing.

The stakes are often high for both plaintiff and defense counsel when it comes to class action matters involving auto manufacturers. For this reason, clients rely on our class action team to serve as a neutral third-party to ensure transparency regarding settlement requirements, brand protection and stakeholder expectations.

What Do Automotive Class Action Administration Services Include?

We provide the following comprehensive services, and more:

  • Pre-settlement consulting
  • Vehicle owner data services
  • Vehicle identification number (VIN) lookup services for class members
  • Industry leading notice media
  • Website design and IT support
  • Customizable contact center
  • Escrow and distribution, including electronic disbursements

Learn more about our full suite of in-house class action services.

Keep up With Changing Regulations and Protect Against Reputation Damage

Our team stays current with the Federal Motor Safety Standards enforced by the National Highway Traffic Safety Administration (NHTSA) and we have significant experience with cases related to NHTSA regulations. We know this landscape inside and out and can proactively consult with you on the changing laws and how they can impact your settlement administration.

Our full-service, in-house media team, provides superior notice programs for automotive class action settlements that involve multi-channel media, are rooted in analytics, validated by third parties and are highly defensible in court. Importantly, our team is hands on. We actively manage and monitor our campaigns to protect against ad fraud and safeguard brand reputation.

Consult with Kroll Settlement Administration Regarding Your Automotive Class Action Settlement

Given the complexity and the high visibility that often comes with an automotive class action settlement, an experienced claims administrator is an essential partner. Contact us to learn more.

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Class Action Administration

Highlighted Experience

Simerlein v. Toyota Motor Corporation

  • Ongoing claims made settlement with multiple forms of relief
  • Over 1.2 million notices mailed
  • Achieved over 94% class reach

Simerlein v. Toyota Motor Corporation